Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the TapBoost platform, including our website, NFC-enabled smart stands, analytics dashboard, and related services (collectively, the "Services"). By using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

2. Description of Services

TapBoost provides NFC-enabled smart stands and QR codes that direct customers to a business's Google review page, along with an analytics dashboard that tracks interactions and provides performance insights. The Services are intended for business use to help collect and monitor customer reviews.

3. Account Registration

To access certain features of the Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the security of your password and for all activities that occur under your account.

4. Subscriptions and Billing

TapBoost offers subscription plans with varying features. Subscription fees are billed on a recurring basis (monthly) through Stripe, our payment processor. By subscribing, you authorize us to charge the applicable fees to your designated payment method for the duration of your subscription term.

The subscription term, billing commitment, renewal, cancellation, and pricing for a paid subscription are governed by the TapBoost Service Agreement accepted at checkout (see Section 5). If you wish to terminate your subscription before the end of your term, please contact TapBoost so your request can be reviewed in accordance with the Service Agreement. Fees paid are non-refundable except as required by law or as otherwise stated in the Service Agreement or our Refund Policy.

5. Relationship to the Service Agreement

When you purchase a TapBoost subscription, you may be required to accept a separate TapBoost Service Agreement at checkout. If a Service Agreement is accepted, that agreement governs the subscription term, billing commitment, renewal, cancellation, and pricing. If there is any conflict between these Terms and the Service Agreement, the Service Agreement controls with respect to the matters it covers. These Terms continue to apply to all other aspects of your use of the Services.

6. Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose or in violation of any local, state, or international law
• Attempt to gain unauthorized access to any part of the Services, other accounts, or computer systems
• Interfere with or disrupt the Services, servers, or networks connected to the Services
• Use the Services to send spam, promotional content, or unsolicited communications
• Reverse engineer, decompile, or disassemble any part of the Services
• Resell, sublicense, or redistribute the Services without our written permission

7. Hardware and Equipment

TapBoost smart stands are purchased as part of your order. You are responsible for the physical security of the stands at your place of business. Ownership of the physical stand is addressed in the Service Agreement. Do not tamper with, modify, or attempt to reprogram the stands. Shipping of hardware is governed by our Shipping Policy.

8. Intellectual Property

The Services, including all software, dashboards, analytics, NFC programming, QR code technology, logos, trademarks, and branding, are the intellectual property of TapBoost and are protected by applicable copyright and trademark laws. You may not use our trademarks or proprietary information without our prior written consent. Your ownership of the physical TapBoost stand is separate and is addressed in the Service Agreement.

9. Trademarks

"TapBoost" and the TapBoost logo are trademarks of TapBoost LLC. Unauthorized use is prohibited.

10. User Content

You retain ownership of any business information you submit to the Services. By submitting content, you grant TapBoost a non-exclusive, royalty-free license to use, process, and display that content as necessary to provide the Services to you.

11. Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Services will be uninterrupted, error-free, or secure, or that any specific results (such as an increase in reviews) will be achieved. TapBoost is not affiliated with Google LLC.

12. Limitation of Liability

To the fullest extent permitted by law, TapBoost shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of or inability to use the Services.

13. Indemnification

You agree to indemnify and hold TapBoost harmless from any claims, damages, liabilities, and expenses arising from your use of the Services or your violation of these Terms.

14. Termination

We may suspend or terminate your access to the Services at any time, with or without cause or notice, subject to the terms of any signed Service Agreement. Upon termination, your right to use the Services will immediately cease. You may stop using the Services at any time; cancellation of an active subscription is governed by the Service Agreement.

15. Changes to These Terms

We may revise these Terms from time to time. The most current version will always be posted on this page with the updated "Last updated" date. Continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any dispute arising under these Terms shall be resolved in the courts located in the State of Florida, and you consent to the exclusive jurisdiction of such courts.

17. Binding Arbitration

Notwithstanding Section 16, any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, held in Broward County, Florida. Judgment on the arbitration award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate.

18. Class Action Waiver

You and TapBoost agree that any arbitration or other proceeding shall be conducted solely on an individual basis. You waive any right to bring or participate in a class action, class arbitration, or representative proceeding, and your claims may not be consolidated with those of any other person.

19. Force Majeure

TapBoost shall not be liable for any delay or failure to perform caused by events beyond its reasonable control, including natural disasters, epidemics, acts of government, war, terrorism, labor disputes, or failures or interruptions of third-party services (including internet, hosting, payment processing, and Google services).

20. Feedback License

If you submit feedback, suggestions, or ideas about the Services, you grant TapBoost a perpetual, worldwide, royalty-free license to use such feedback for any purpose without restriction or compensation.

21. Survival

Sections that by their nature are intended to survive termination of these Terms — including Sections 3 (Account Registration), 4 (Subscriptions and Billing), 8 (Intellectual Property), 9 (Trademarks), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), 17 (Binding Arbitration), and 18 (Class Action Waiver) — survive any termination or expiration.

22. Contact Us

If you have any questions about these Terms, please contact us here.