Shipping Policy
Last updated: August 21, 2026
1. Overview
This Shipping Policy applies to hardware orders (TapBoost review stands and related equipment) shipped within the United States. Shipping is included at no additional charge unless stated otherwise at checkout.
2. Processing Times
Orders are generally processed and assembled within 1–3 business days after payment is confirmed. Processing time may vary based on order volume and hardware availability. After processing, your order is handed off to the carrier for shipment. You will receive a separate email with your tracking number once your order ships.
3. Shipping Carriers
We ship using major U.S. carriers, typically USPS (often via Pirate Ship for discounted commercial rates), UPS, or FedEx depending on the package size, destination, and service selected. The carrier and service used for your order are shown with your tracking information. Delivery typically takes 3–5 business days after shipment.
4. Shipping Address Accuracy
You are responsible for providing an accurate and complete shipping address at checkout. TapBoost is not liable for delays, misdelivery, or loss caused by an incorrect, incomplete, or outdated address provided by the customer. If an order is returned to us due to an address error, we will contact you to arrange re-shipment, and additional shipping costs may apply.
5. Risk of Loss
Risk of loss transfers according to applicable law and the shipping terms used by the carrier for your shipment. In most cases, risk passes to the customer once the package is delivered to the address provided at checkout. If a shipment is lost or damaged in transit before delivery, please contact us promptly so we can investigate and work with the carrier to file a claim where applicable.
6. Lost or Damaged Packages
If your package is lost, arrives damaged, or arrives defective, please notify TapBoost promptly — ideally within 7 days of the expected delivery date — so we can open an investigation with the carrier. We will review the situation and, where appropriate, arrange a replacement or another resolution at our discretion. We are not able to guarantee a specific resolution until the carrier's investigation is complete. To help us process a claim, please retain all original packaging and provide photos of any damage when requested.
7. Carrier Delays
TapBoost is not responsible for delays caused by shipping carriers, including weather, customs, capacity, or other events outside our control. Estimated delivery timeframes are provided by the carrier and are not guaranteed. Once an order is in the carrier's possession, tracking information is the most current source of status updates.
8. Changes to This Policy
We may update this Shipping Policy from time to time. The most current version will always be posted on this page with the updated "Last updated" date.
9. Contact Us
Company Name: TapBoost LLC
Email: admin@tapboost.net
Phone: 954-789-3381
If you have any questions about this Shipping Policy, please contact us here.